Privacy Policy
Last updated: 1 May 2026
X9RR Limited ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our GeoPry service. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.
1. Data Controller
X9RR Limited is the data controller responsible for your personal data. We are registered in England and Wales. If you have questions about this Privacy Policy or our data practices, please contact us at privacy@geopry.com.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Payment Information: Billing address and payment card details (processed securely by Stripe).
- Communications: Information you provide when contacting our support team.
- Images: Images you submit for geolocation analysis.
2.2 Automatically Collected Information
- Usage Data: API calls, request timestamps, and feature usage.
- Device Information: IP address, browser type, operating system.
- Cookies: Essential cookies for authentication and session management.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To provide our Service and fulfill our contractual obligations.
- Legitimate Interests: To improve our Service, ensure security, and prevent fraud.
- Legal Obligation: To comply with applicable laws and regulations.
- Consent: Where you have given explicit consent for specific processing.
4. How We Use Your Information
- To provide and maintain our Service.
- To process your transactions and send related information.
- To send administrative information, such as updates and security alerts.
- To respond to your inquiries and provide customer support.
- To monitor and analyze usage patterns to improve our Service.
- To detect, prevent, and address technical issues and security threats.
- To comply with legal obligations.
5. Image Processing
Images submitted to GeoPry for geolocation analysis are processed as follows:
- Images are transmitted securely using TLS encryption.
- Images are processed in real-time for geolocation analysis.
- Images are not stored after analysis is complete.
- We do not use submitted images for training our algorithms without explicit consent.
- Metadata extracted from images (such as EXIF data) is processed but not stored.
6. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in providing our Service (e.g., Stripe for payments, cloud hosting providers).
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Protection: To protect the rights, property, or safety of X9RR Limited, our users, or others.
7. International Data Transfers
Your data may be transferred to and processed in countries outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO), or transfers to countries with adequacy decisions.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Account Data: Retained while your account is active and for 2 years thereafter.
- Transaction Data: Retained for 7 years to comply with tax and accounting requirements.
- Usage Logs: Retained for 90 days for security and analytics purposes.
- Images: Not retained after processing is complete.
9. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: Request limitation of processing in certain circumstances.
- Right to Data Portability: Request transfer of your data in a machine-readable format.
- Right to Object: Object to processing based on legitimate interests.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us at privacy@geopry.com. We will respond within one month as required by UK GDPR.
10. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
- TLS encryption for data in transit.
- Encryption at rest for stored data.
- Access controls and authentication measures.
- Regular security assessments and audits.
- Employee training on data protection.
11. Cookies
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies. For more information, please see our Cookie Policy.
12. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
14. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
Information Commissioner's Office
Website: ico.org.uk
Telephone: 0303 123 1113
15. Contact Us
For any questions about this Privacy Policy or our data practices:
X9RR Limited
Email: privacy@geopry.com
Data Protection Officer: dpo@geopry.com
Registered in England and Wales, United Kingdom